Privacy Policy

1. Introduction

Virtual Projections ("we," "our," or "us") operates the following Shopify applications:

• GrowthPilot AI - AI-powered store monitoring
• PriorityBox AI - AI-powered email triage
• StoreSafe - Backup and data protection

This Privacy Policy describes how we collect, use, and share information when you use our applications and services.

2. Information We Collect

2.1 Information from Shopify

When you install our applications, we receive access to certain store data through Shopify's API, which may include:

• Store information (name, URL, email)
• Product and inventory data
• Order and customer information
• Theme and configuration data

The specific data accessed varies by application and is limited to what's necessary for each app's functionality.

2.2 Information You Provide

• Account registration details
• Contact information
• Payment information (processed by Shopify)
• Support communications

2.3 Automatically Collected Information

• Usage data and analytics
• Log files and error reports
• Device and browser information

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process transactions and billing
• Send notifications and alerts
• Improve our applications
• Provide customer support
• Comply with legal obligations

4. Data Storage and Security

4.1 GrowthPilot AI & PriorityBox AI

Data is stored on secure servers with encryption at rest and in transit. We use industry-standard security measures to protect your information.

4.2 StoreSafe (Special Note)

StoreSafe is unique in that backup data is stored in YOUR Google Drive account. We do not store your backup data on our servers. We only maintain minimal metadata necessary to manage the backup process.

5. Third-Party Services

We may use third-party services for:

• AI Processing: We use AI providers (such as Groq, OpenAI, or similar) to power our AI features. Data sent to these services is processed according to their privacy policies.
• Email Services: For sending notifications and alerts
• Analytics: To understand app usage and improve our services
• Payment Processing: Handled by Shopify

6. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. Upon account deletion or app uninstallation:

• We delete your store data within 30 days
• Some data may be retained for legal compliance
• StoreSafe: Your Google Drive backups remain in your control

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@virtualprojections.com.

8. GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements. We process data based on:

• Performance of our contract with you
• Your consent where required
• Legitimate business interests
• Legal obligations

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: